“I’m really sorry but it came down to budget in the end and we had a cheaper option that we’ve gone for.”
This is one of the lines we hear occasionally when we have quoted for a project. Now, I used to be a production manager and so I fully appreciate that it really does come down to budget sometimes but as someone that has been ordering post production script services, and the flip side of providing said services… I have some thoughts on why certain things shouldn’t always come down to budget alone.
Obviously, I could shout from the rooftops that everyone should use us for their post production scripts and paperwork needs but that wouldn’t be a fair argument if I didn’t balance it with the reasons I feel this way. So instead I wanted to highlight a few of the reasons we hear often that might even apply to you and your productions
We’re really tight on budget, can you reduce your quote at all?
We already place ourselves competitively in this market and whilst we may not be the cheapest what we offer is high quality and value for money. If you were asked by your manager to do what you do every day, keep doing it really well but at the end of the day he would take £50 out of your pay packet I’m pretty sure there wouldn’t be many people that would jump at that ‘opportunity’!
What we do provide is a fully detailed and timecoded transcription that has been checked thoroughly and will be formatted in a way that can be delivered to multiple broadcasters, used by subtitling teams and translated clearly for distribution. So you are getting more than just a basic post production script when you book with us.
Another factor in our pricing is that we are proud to be a Living Wage Employer which means that everyone that works for us earns a fair and decent wage for the work they do. So many transcription companies pay transcribers as little as 30p per running minute which would equate to around £18 for a 60 minute post production script!! That’s at least 6 hours work for around £3 per hour which is just unacceptable.
From a business perspective, that’s not the company we want to be.
I have a really urgent project that needs completing by lunchtime, can you help?
In short the answer is YES! But the work that is involved in these transcriptions is vast and so it’s not something that can be rushed. The concentration that is needed to complete a post production script for a 60 minute programme cannot be condensed into 3 hours of work.
We have a fantastic team of transcribers that all work to a uniformed format and so the advantage of working with BiTC is that we can put two or three people on one project in order to complete it much faster – and you would never know the difference because all of their work is of the same high quality and is checked fully before delivery.
I don’t need a company, I can find freelancers online…
Sometimes we see job requests, posted online and in Facebook groups, looking for in-house loggers or transcribers for certain projects. Whilst this is certainly a way of saving money, in the long run, it might not be that cost effective!
The advantage is you could find three or four experienced transcribers to work on your project for slightly less cost wise. The disadvantage is that there is no way of verifying their skills until you have used them. I have worked with a handful of freelance transcribers from certain forums and found that whilst 2 of the 5 were actually brilliant, the others were a combination of slow, no attention to detail, no spell checking, or just unreliable. For me, the negatives outweigh the positives which is why we only have transcribers that are fully trained and monitored working in our team. That way we know that everything that we deliver is 100% accurate.
It’s all in the planning!
When I was a production manager if ever I needed fast turnaround transcribing I was astonished at how expensive it could be. When I started BiTC I wanted to be different and offer a service that was value for money but still fair for all involved.
We have a brilliant team of transcribers that work flexibly and so we don’t have a standard 9 to 5 service. We are available whenever you need us and because of that, we don’t need to charge you ridiculous fee’s just for working on a weekend. We have team members that prefer working evenings and weekends so they are well placed for our fast turnaround projects.
The only time we charge fast turnaround fees is if we have to reschedule other projects to accommodate a fast turnaround project.
If you email us now and say, in December I have a fast turnaround job I need completing – we’ll schedule it in. Same flat rate as usual.
If you email us at 5 pm on a Friday and need something for Monday, if we have space – no problem! If we’ve already scheduled out the weekend’s work and need to shuffle things around we would apply a slightly higher charge but only in that instance.
Production managers are notoriously good at planning so it’s always more cost effective to get things pencilled in ahead of time. We will always try to accommodate changes in schedule’s if we know about things in advance.
We’re here to make your lives easier and will work hard to provide a high-quality service whatever your requirements. We have testimonials that back this up and a huge back catalogue of broadcast projects, high-end drama, children’s animation and film to prove it.
Our website is updated regularly so take a look and please do get in touch if we can help with anything at all.